.Five9 (FIVN) has been actually granted the 2024 Aragon Investigation Innovation Award for AI Contact Centers and also called an Innovator in 2 Aragon Analysis World rumors: AI Representative Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025. The firm was acknowledged as the best tactical seller in the artificial intelligence Broker Operating systems report.At the primary of Five9’s advancement is their vision for The NEW CX, where AI Representatives and also AI-empowered Person Representatives work together to deliver hyper-personalized consumer expertises. The firm recently offered new developments featuring Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use of innovation in market progression and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Technology Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Investigation Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand new CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise called a Forerunner in The Aragon Research Planet for AI Representative Platforms in the ICC, 2025 and also Aragon Research Study Planet for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has been actually called a champion of the 2024 Aragon Study Technology Award for Artificial Intelligence Connect With Centers. Also, Five9 has actually been called a Forerunner in two Aragon Analysis World documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Connect With Center, 2025. This recognition from Aragon Investigation highlights Five9’s setting as an innovator in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 record openings Five9 as the absolute most
important provider measured in
the record, acknowledging Five9 s critical vision for AI-driven advancement in CX. At the core of this innovation is Five9’s perspective for The brand-new CX where Artificial Intelligence Professionals as well as AI-empowered Human Representatives collaborate to supply hyper-personalized, easy customer experiences. Through enabling businesses to deliver transformative customer communications while lessening expenses as well as enhancing performance, Five9 is preparing brand new specifications for AI-powered remedies in the get in touch with center sector.
AI is fundamental for producing remarkable client expertises, and our experts are recognized to be pinpointed through AragonResearch as cutting-edge for our initiatives to push the smart call center forward, said Jonathan Rosenberg, Principal Innovation Policeman and also Head of Artificial Intelligence, Five9. Our focus has been, and also will remain to be actually, helping companies deliver those knowledge along with user friendly resources and abilities. With each new development, our company take a breakthrough for both Five9 and for the sector overall.
The Aragon Investigation Innovation award pinpoints companies leveraging speculative use of modern technology to not merely adapt as markets change, however to actively interfere with and notify just how their markets are going to develop. Five9 was actually formally shown along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards service.Five9’s devotion to technology, especially its own vision for blending AI Agents and also AI-empowered Person Representatives, is actually establishing a new criterion for just how businesses can easily provide hyper-personalized and seamless customer experiences, pointed out Jim Lundy, Owner, CEO as well as Lead Analyst, Aragon Research. This honor and record identity improves Five9’s devotion to supplying AI developments for CX.
Earlier this year, the company presented brand new developments, including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Brokers, that enhance the means business come close to CX, driving far better outcomes for both customers as well as agents. Regarding Five9. The Five9 Intelligent CX System, powered through Five9 Brilliant AI, offers a thorough rooms of services to power AI-elevated client expertises that provide better company outcomes and Deliver Pleasure to CX.
Our merged cloud-native offering makes it possible for hyper-personalized consumer expertises and also more empowered employees, making every client interaction much more linked, easy, and also personal. Relied on by 2,500 +clients as well as 1,400+ companions worldwide, Five9 unites the electrical power of AI, our platform, and our folks to drive AI-elevated CX.For more details, check out www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil rights Booked.
The id of an Aragon Research study honor champion is actually certainly not a recommendation through Aragon Study of any kind of merchant, item, or even solution. View source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards carried out Five9( FIVN) win in 2024 coming from Aragon Study? Five9 succeeded the 2024 Aragon Investigation Advancement Award for AI Get In Touch With Centers as well as was actually called an Innovator in 2 Aragon Analysis Entire world files: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025.
What brand new AI items carried out Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Brokers to completely transform consumer adventure control.Just how carries out Five9’s( FIVN )BRAND-NEW CX sight influence customer service? Five9’s brand new CX sight mixes artificial intelligence Professionals with AI-empowered Human Representatives to provide hyper-personalized, straightforward customerexperiences while lessening costs as well as improving effectiveness.
What was Five9’s( FIVN) key opening in the Aragon Research Planet 2025 document? Five9was installed as the best calculated supplier in the artificial intelligence Broker Operating Systems in the ICC, 2025 report, acknowledging their calculated vision for AI-driven development in CX. When did Five9( FIVN) acquire the AragonAnalysis Development
Award
?
Five9 was officially presented with the award on December 10, 2024, at the Aragon Transform 2024 honors event.